The short version: Use Torvio for your real DTC brand. Don't abuse it. Pay your subscription. We'll keep it running and keep your data safe. If something isn't working, tell us — we want to fix it.
By creating a Torvio account or using our services, you agree to these Terms of Service. These terms form a binding agreement between you and Torvio Inc. ("Torvio", "we", "us"). If you're using Torvio on behalf of a company, you're agreeing on that company's behalf.
If you don't agree to these terms, don't use Torvio.
Torvio provides AI-powered marketing intelligence for DTC (direct-to-consumer) founders. This includes:
Torvio is a strategy and intelligence tool. We provide recommendations — you make the decisions. We are not responsible for the results of marketing actions you take based on Kova or Jenny's output.
You must be at least 18 years old to use Torvio. You must be a human — automated account creation is not permitted.
You're responsible for keeping your account credentials secure. Don't share your password. If you suspect unauthorised access to your account, contact us immediately at [email protected].
Provide accurate information when setting up your brand profile. Kova and Jenny's intelligence is only as good as the brand context you give them. Inaccurate brand information will produce less useful recommendations.
You may use Torvio for legitimate DTC brand marketing. You may not:
We reserve the right to suspend or terminate accounts that violate these terms without refund.
New accounts receive a 7-day free trial with no credit card required. At the end of your trial, you'll need to add a payment method to continue using Torvio. Trial accounts that don't convert will have their data retained for 30 days before deletion.
Paid plans are billed monthly in advance. Prices are in USD. Current pricing:
You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period — you'll retain access until then. We don't offer prorated refunds for partial months.
If you experience a significant service failure, contact us at [email protected] within 7 days and we'll review your case. We handle refund requests on a case-by-case basis.
Torvio's software, brand, design, and AI models are owned by Torvio Inc. These terms don't grant you any ownership of our intellectual property.
You own the brand information and content you provide to Torvio. By using Torvio, you grant us a limited licence to use your brand data to provide and improve our services — specifically to personalise Kova and Jenny's recommendations for your brand.
Marketing recommendations, campaign ideas, and content generated by Kova and Jenny are provided for your use. You're responsible for reviewing AI-generated content before publishing it, and for ensuring it complies with applicable laws and advertising standards.
Torvio provides marketing intelligence and recommendations. We don't guarantee specific marketing outcomes, revenue growth, or competitive advantages. Marketing results depend on many factors outside our control.
Torvio is provided "as is." To the maximum extent permitted by law, we disclaim all warranties, express or implied. We're not liable for indirect, incidental, or consequential damages arising from your use of Torvio.
Our total liability to you for any claim arising from your use of Torvio is limited to the amount you paid us in the 3 months preceding the claim.
We may update these terms from time to time. If changes are material, we'll notify you by email at least 14 days before they take effect. Continued use of Torvio after the effective date means you accept the updated terms.
These terms are governed by the laws of the Province of Alberta, Canada. Any disputes will be resolved in the courts of Alberta, Canada.
Questions about these terms? Email [email protected]. We're a real team and we'll respond.