The short version: Torvio collects only what it needs to give you marketing intelligence. We don't sell your data. We don't share it with advertisers. We use it to make Kova and Jenny smarter for your brand specifically.
Torvio is an AI marketing intelligence platform for DTC founders. We're operated by Torvio Inc., based in Canada. If you have any questions about this policy, reach us at [email protected].
We use your information to:
We do not use your data to train general AI models, sell advertising, or share with third parties for their marketing purposes.
We only share your data with service providers who help us operate Torvio:
Each of these providers is contractually bound to protect your data and use it only to provide services to Torvio.
We will never sell your personal data. We may disclose data if required by law or to protect the safety of our users.
We keep your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where we're required to keep it for legal or financial compliance purposes (e.g. payment records, which we keep for 7 years as required by Canadian tax law).
Conversation history with Kova and Jenny is retained to improve your experience. You can request deletion of your conversation history at any time by emailing [email protected].
Depending on your location, you may have the right to:
To exercise any of these rights, email us at [email protected]. We'll respond within 30 days.
Torvio uses cookies for authentication and to keep you signed in across sessions. We do not use advertising cookies or third-party tracking cookies. You can disable cookies in your browser settings, but this will prevent you from staying signed in.
We take security seriously. Your data is encrypted in transit (TLS) and at rest. We use Supabase's Row Level Security to ensure users can only access their own data. We conduct regular security reviews and promptly address any vulnerabilities.
If you discover a security issue, please email [email protected] before disclosing it publicly. We appreciate responsible disclosure.
We'll notify you by email if we make material changes to this Privacy Policy. Continued use of Torvio after changes take effect means you accept the updated policy. The date at the top of this page always reflects when it was last updated.
Questions about your privacy or this policy? Email us at [email protected]. We're a small team and we actually read every email.